Administrative Assistant - Ticketing Sales and Service and Group Sales - Flex Position
$38,730–$38,730 year
On-site · North Carolina, United States
Job Summary
Administrative Assistant for Sales and Guest Support at Biltmore Estate provides broad administrative support to the VP of Sales and Directors of Ticketing and Reservations and Sales; supports Reservation Sales, Guest Support, Ticketing Sales and Service, Group and Affiliate Sales, and Sales Training; handles confidential information, payroll/timekeeping coordination, reporting, inventory management, uniforms, training records, meeting logistics, and guest-facing duties during high-demand periods; requires strong organization, communication, and proficiency in Excel/Word/PowerPoint; 2+ years in hospitality or sales administration; high school diploma; flexible part-time schedule averaging 20–29 hours per week; duties include coordinating meetings, generating reports, maintaining training records, and assisting with special projects and initiatives.
Required Qualifications
- High school diploma
- At least two (2) years of related experience, preferably in hospitality or sales administration
- Advanced proficiency in Excel, Word, and PowerPoint
- Ability to quickly learn company systems and procedures
- Excellent interpersonal and communication skills; strong guest service recovery skills
- Ability to organize, plan, and manage time and projects; attention to detail and confidentiality
- Ability to be professional in demeanor and maintain confidentiality in handling information
- Physical ability to lift up to 35 pounds occasionally
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