Administrative Assistant
$34,944–$34,944 year
On-siteOrlando, Florida, United States
Job Summary
Receive, review, and process permit or application requests for completeness and accuracy. Enter and maintain application data in internal systems, databases, or tracking tools. Respond to customer inquiries via phone, email, or in person regarding application status, requirements, and next steps. Provide clear guidance to applicants on documentation, forms, and procedural requirements. Coordinate with internal departments to route applications and resolve missing or incorrect information. Track application progress and ensure timely follow-up and resolution. Maintain organized records in compliance with internal policies and regulatory standards. Prepare basic reports, logs, or summaries related to application volume and status. Deliver professional, courteous customer service at all times. Full training provided on permit processes, systems, and procedures.
Required Qualifications
- 1+ year of experience in Customer Service, Administrative Support, Office Assistant, Front Desk, Call Center, or Clerical roles
- Strong attention to detail and accuracy when handling forms and data
- Comfortable working with computers and multiple systems
- Basic proficiency in Microsoft Office (Word, Excel, Outlook) or similar tools
- Ability to communicate clearly and professionally with customers and internal teams
- Strong organizational and time-management skills
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