Administrative Assistant
$66,768–$73,812 year
On-siteVic, Catalonia, Spain
Job Summary
Welcome and assist patients attending the Barbara Walker Centre for Pain Management by providing professional, compassionate reception services and responding to enquiries in person and over the phone. Coordinate appointment bookings, manage patient waiting lists, and accurately enter and maintain patient information across multiple data management systems. Complete Medicare billing and reconciliation processes while providing general administrative support to clinical and support staff. Maintain an organised and welcoming reception environment and work collaboratively with the broader administration and multidisciplinary teams. This permanent part-time role requires 24 hours per week, with availability for Thursdays and Fridays, and includes on-the-job training.
Required Qualifications
- Year 12 or equivalent levels of numeracy and literacy
- Previous experience working in reception or administration within a busy and complex environment
- Strong computer literacy and confidence working across multiple systems
- Excellent communication and interpersonal skills
- A professional telephone manner and a compassionate approach to patient care
- Strong organisational skills with the ability to prioritise and manage multiple tasks
- Excellent attention to detail and accuracy
- The ability to work collaboratively as part of a busy team
- A current National Criminal History Check, or willingness to obtain one
- Must be available to work Thursdays and Fridays
Desired Qualifications
- Previous experience working within a healthcare environment
- Knowledge of medical terminology
- Previous experience with Medicare billing and reconciliation
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