Administrative Assistant
On-siteSan Fernando, California, United States
San Fernando, California, United StatesOn-siteFull TimeHigh School Or Equivalent
Full TimeHigh School Or Equivalent
Job Summary
Open, update, and prepare service work orders while monitoring open tasks to keep the process moving. Review technician time entries for authorized adjustments and support accurate billing for customer-pay and warranty work. Assist customers by phone and in person to connect them with appropriate Service team members, ensuring required information and comments are complete. Maintain accurate Service Department files and communicate with Technicians, Service Advisors, and managers to resolve missing information or discrepancies. Provide administrative support that helps the entire Service team operate efficiently.
Required Qualifications
- High school diploma or GED
- Strong organizational skills
- Strong communication skills
- Ability to pay attention to details
- Ability to take pride in accurate work
- Ability to manage multiple priorities
- Ability to follow tasks through to completion
- Comfort using Microsoft Office
- Ability to learn new computer systems
- Ability to communicate professionally in person, by phone, and electronically
- Ability to work well independently
- Ability to work as part of a team
- Interest in learning commercial truck and service terminology
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