Administrative Assistant Outpatient Physical Therapy

Administrative Assistant in Outpatient Physical Therapy handles centralized scheduling of referrals and outpatients, verifies insurance benefits (Medicare, Medicaid and Third Party Payers), collects any required therapy co-payments at the time of service, greets patients and answers the telephones, performs clerical duties (preparing hard charts, scanning, filing, faxing, ordering supplies, processing correspondence), may work Plan of Care queue with HIM to ensure POC signatures, and distributes electronic/paper patient satisfaction surveys on a daily/weekly basis.