Administrative Assistant
$41,600–$58,240 year
On-siteChappaqua, New York, United States
Job Summary
Greet clients and manage front desk operations, including check-in/check-out procedures, visitor documentation, and appointment scheduling within the EMR system. Conduct urine toxicology collections, collect co-payments, and process insurance verification and billing workflows to ensure accurate financial records. Maintain inventory of testing supplies, coordinate cancellations and waitlists, and prepare materials for clinical programming and team meetings. Complete end-of-shift reports, sort incoming mail, and provide backup scheduling coverage as assigned. Work Monday through Friday with evening shifts, earning $20.00 to $28.00 per hour.
Required Qualifications
- High School Diploma or equivalent
- Proficient computer skills, including Microsoft Office Suite, Adobe Acrobat, electronic medical record (EMR) systems, scheduling platforms, and internet applications
- Ability to work both independently and collaboratively within a multidisciplinary team
- Strong organizational and time management skills with the ability to prioritize multiple responsibilities in a fast-paced environment
- Excellent oral and written communication skills with a professional, client-centered approach
- Strong attention to detail, problem-solving ability, follow-through, and initiative
- Knowledge of HIPAA regulations and commitment to maintaining client confidentiality
- Awareness and sensitivity to addiction, socioeconomic diversity, and strong cultural competency
- Reliable, dependable, and able to maintain consistent attendance
- Previous customer service or administrative experience
Desired Qualifications
- Healthcare experience
- Associate's or Bachelor's degree
- Notary Public in New York
- One or more years of administrative or medical office experience
- Experience supporting insurance verification, client accounts, scheduling, and billing processes within a healthcare or outpatient setting
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