Administrative Assistant
On-siteTruckee, California, United States
Job Summary
Enter and retrieve information from computer databases to update records, files, and reservations while answering guest inquiries. Transmit documents via computer, mail, or facsimile and operate standard office equipment. Prepare letters, memos, and reports using word processing and spreadsheet software. Manage incoming and outgoing mail, including date stamping and distribution. Maintain computer- and paper-based filing systems for records and business transactions. Welcome guests, address service needs, and assist individuals with disabilities. Move objects weighing up to 10 pounds. Follow company policies, maintain confidentiality, and support team goals.
Required Qualifications
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
- Maintain confidentiality of proprietary information
- Protect company assets
- Welcome and acknowledge all guests according to company standards
- Anticipate and address guests' service needs
- Assist individuals with disabilities
- Thank guests with genuine appreciation
- Speak with others using clear and professional language
- Prepare and review written documents accurately and completely
- Answer telephones using appropriate etiquette
- Develop and maintain positive working relationships with others
- Support team to reach common goals
- Listen and respond appropriately to the concerns of other employees
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