Administrative Assistant
On-siteColumbus, Ohio, United States
Job Summary
Coordinate foundation grants and corporate contribution workflows through review, approval, and payment processes using Blackbaud Grantmaking, Foundation Source, and PeopleSoft. Monitor intake of grant inquiries and applications to provide detailed submission reports, while facilitating payments and preparing routine decline letters. Respond to system and process questions from Operating Company External Affairs teams, escalate complex policy issues, and deliver professional customer service to applicants and grantees. Assist with data cleanup activities, review contact and grant records for accuracy, and export routine reports for internal and external stakeholders. Maintain organized files and templates for Community Engagement workflows while representing the team professionally in internal and external interactions.
Required Qualifications
- High school diploma or equivalent
- 3 years of experience in administrative, customer service, data entry, grants administration, nonprofit, corporate philanthropy, or related experience
- Proficiency with Microsoft Office applications, especially Excel, Outlook, Word, and Teams
- Ability to learn and use grants management systems, customer relationship management platforms, payment tools, and other internal systems
- Strong attention to detail and ability to maintain accurate records, follow established procedures, and meet deadlines
- Ability to communicate clearly and professionally with internal business partners and external nonprofit stakeholders
- Strong organizational skills and ability to manage multiple recurring tasks with limited supervision
- onsite position in Columbus, OH
Desired Qualifications
- associate or bachelor's degree in business administration, nonprofit management, communications, public affairs, or a related field
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