Administrative Assistant II, Outpatient Clinic

Administrative Assistant II in an outpatient clinic (OMHC) at Sheppard Pratt supports front-desk and clinical operations by handling client check-ins, co-pay collection, appointment scheduling, and EHR management. The role assists with insurance authorizations and eligibility checks, processes faxes and prescriptions, maintains medical records and charts, manages clinic supplies, and collaborates with clinic directors on discharge communications. Requires strong customer service, attention to detail, ability to multi-task in a fast-paced healthcare environment, and familiarity with Electronic Health Records. Benefits include tuition reimbursement, comprehensive medical/dental/vision coverage, 403b match, generous PTO, EAP, mileage reimbursement, and a commitment to ongoing professional development.