Administrative Assistant II, General
$53,165–$66,456 year
On-site · Toronto, Ontario, Canada
Job Summary
The Administrative Assistant II will work closely within a multidisciplinary team to support patients requiring palliative care, primarily supporting a team of physicians with clinical scheduling and a range of administrative tasks such as faxing prescriptions, drafting letters, liaising across the Department of Supportive Care and University Health Network. Responsibilities include managing several electronic calendars, coordinating external community referrals, word processing for moderately complex documents, maintaining confidential electronic files, arranging meetings/events, ensuring efficient office operations, and performing cross-functional duties as requested. Completion of medical terminology training and a post-secondary medical office administration program at the diploma level, plus three years of related experience, are required. Strong organizational, communication, confidentiality, and teamwork skills are essential, with experience in a healthcare environment considered an asset.
Required Qualifications
- Completion of a medical terminology course
- Completion of Grade XII or recognized equivalent
- Completion of a recognized post-secondary medical office administration program at the diploma level or equivalent
- Three (3) years related medical administrative support experience
- Previous on-the-job word-processing, database and spreadsheet software experience; experience in a Microsoft Office environment
- MS Teams experience an asset
- Experience with electronic scheduling tools
- Excellent organizational, time management, and prioritization skills
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service
- Excellent knowledge of health care, organizational/office practices, procedures and standards
- Demonstrated ability to work in a team environment and collaborate as an active participant with others in assisting with the delivery of care to patients
- Ability to maintain and protect patient confidentiality
- Ability to produce high quality, reliable work in accordance with Hospital standards
- Ability to work well under pressure
- Ability to use good judgment in assessing difficult situations
- Experience working in a health care environment an asset
- Experience working in a teaching hospital environment an asset
- Second language an asset
Additional Requirements
- Criminal Record Check may be required
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