Administrative Assistant I - Receptionist
$49,920–$59,612,800 year
On-siteSan Francisco, California, United States
Job Summary
Greet visitors, clients, and providers professionally while screening calls, routing communications, and making appointment reminders. Utilize the EPIC Electronic Charting System to update client information and scan documents, then perform routine clerical tasks such as filing, organizing mail, and receiving deliveries. Maintain order in shared workspaces, operate office equipment, and participate in staff meetings and training activities. This role supports RAMS and DPH behavioral health services at the BHS Transitional Age Youth Clinic in San Francisco's Mission District. Candidates must be able to travel between sites, lift up to 25 lbs, and demonstrate strong organizational skills within the community behavioral health system.
Required Qualifications
- Administrative, reception &/or clerical experience in an office setting
- Demonstrated knowledge, skills, and experience working with current office methods & procedures, and business communications in English
- At least 1-2 years of direct personal experience with the community behavioral health system, preferably in San Francisco
- Must be able to travel between work sites as needed to provide coverage or attend meetings/trainings
- Must be able to physically lift or carry items up to 25 lbs at a time
Desired Qualifications
- Ability to work independently and establish priorities
- Excellent organizational skills; strong attention to detail
- Creative problem solving skills; ability to handle unexpected problems and develop effective, timely solutions
- Ability to interact professionally with diverse & interdisciplinary staff, clients, and individuals who may have special communication &/or behavioral needs
- Exceptional reading and writing skills with the ability to understand and interpret written instructions or communications in English to effectively communicate with staff, program partners, vendors, & clients
- Ability to multi-task in a busy environment
- Must maintain confidentiality at all times
- Demonstrated knowledge of MS Office including Word, Excel, Internet Explorer, and Outlook; Data entry and calendaring skills
- Ability to type a minimum of twenty-five (25) words per minute using a personal computer
- Strong commitment to the philosophy, goals, & mission of RAMS in providing community-based, culturally competent, and consumer-guided mental health services to the community
- Commitment to engaging in professional development activities such as trainings, continuing education seminars, and reviewing up-to-date material, etc., as related to the position
- Bilingual speaking preferred (Spanish, Mandarin, Cantonese, preferred), but not required
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