Administrative Assistant I (Claims)

Set up new claims by inputting loss information from calls, emails, and faxes to create electronic claim files and code new losses. Track assignments and closings while processing incoming and outgoing mail to match with existing claim files. Answer inbound phone calls from insureds, claimants, brokers, and other constituents to direct inquiries to appropriate parties. Distribute faxes and voicemails, enter new contacts for W-9 processing, and process payments to vendors. Download and send claim files to attorneys upon request and assist adjusters with certified copies, printing, and mailing letters. Report onsite in the Carlsbad office five days a week.