ADMINISTRATIVE ASSISTANT- Hospice/Palliative Care
On-siteWorcester, Massachusetts, United States
EXPIREDWorcester, Massachusetts, United StatesOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Manage incoming calls for the Notre Dame at Home service line by identifying caller needs and directing them to appropriate personnel while delivering a warm, compassionate first impression. Accurately document all interactions in the electronic medical record and handle general clerical duties including distributing mail, scanning, and faxing documents. Provide essential administrative support to the management team as required. This role requires a high school diploma with one to three years of medical front office experience and proficiency in Microsoft Office. Work Monday through Friday from 8:30 AM to 5:00 PM.
Required Qualifications
- High school diploma or equivalent
- Basic to intermediate computer skills using Microsoft Office (Word, Excel, Outlook)
- 1-3 years of medical front office or administrative experience
- Ability to perform work accurately and thoroughly
- Ability to communicate effectively verbally and in writing
- Proficient ability to use a computer and electronic medical record
- Maintain patient, team member, and employer confidentiality
- Friendly, cheerful, and helpful to patients and others
- Ability to pay attention to the minute details of a project or task
- Ability to adapt easily to changing conditions and work responsibilities
- Ability to handle more than one task at the same time
- Display a positive attitude and is a positive agent for change
- Work as part of a team and collaborate with co-workers
Desired Qualifications
- Associates degree
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