Administrative Assistant, Home Medical

Liaise with General Practitioners to secure appointments and create visit logs in IHCS for home medical cases. Collect and reconcile payments from GPs on a monthly or weekly basis. Call patients to confirm therapy appointments and explain service contracts for Tele Home Care sessions. Conduct admission processes for new Home Therapy patients, including financial counselling and creating internal referrals in IRMS. Monitor therapist appointment slots and verify that scheduled assessments are performed by clinical staff. Maintain an Excel database of patients and reconcile reimbursement received from MOH with completed assessments. Handle queries regarding self-referral submissions and assist with creating disability assessment applications. Rotate to other administrative services such as the call centre and surgical store as requested.