Administrative Assistant - Healthcare
On-sitePennsylvania, United States
Job Summary
Greet patients, collect payments, and manage appointments while conducting daily follow-up calls and reconciling funds. Handle clerical duties including answering phones, forwarding calls, taking messages, and filing documents. Partner with staff to cover the front desk, schedule intakes, update medical records in the computer system, and verify insurance eligibility. Assist with HR functions, implement marketing plans, and orient new employees. Maintain systematic business and clinical files while supporting organizational goals and demonstrating positive interpersonal skills with all staff and patients.
Required Qualifications
- High school diploma or equivalent
- At least 2 years prior experience in an office setting
- Excellent customer service skills
- Professional public presentation skills
- Telephone etiquette
- Proficient in basic PC skills
- Ability to maintain business and clinical files in a systematic and orderly fashion
- Interpersonal skills that promote interdisciplinary collaboration and effective communication
- Self-directed with the ability to work with little supervision
- Flexible and cooperative in fulfilling all obligations
- Ability to understand and follow oral and written directions
- Ability to establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers
- Ability to maintain routine records
- Ability to communicate effectively, both orally and in writing
- Ability to work with a diverse population
- Satisfactory drug screen
- Criminal background check
Desired Qualifications
- Microsoft Word
- Excel
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