Administrative Assistant - (FT)
On-siteDallas, Texas, United States
Dallas, Texas, United StatesOn-siteFull TimeEntry LevelBachelors DegreeEnterprise
Full TimeEntry LevelBachelors DegreeEnterprise
Job Summary
Execute daily administrative tasks for the customer experience team, including handling inquiries via phone, email, and chat, processing orders, managing delivery status, and resolving claims. Coordinate communication with customers and associates while proactively solving limited-complexity issues to enhance satisfaction. Maintain accurate records of interactions and apply standard procedures to address problems. May also perform warehouse and inventory tasks. Requires a bachelor's degree and 0-2 years of relevant experience.
Required Qualifications
- Bachelors degree in a related field or equivalent education and/or experience
- 0-2 years relevant experience or equivalent education and/or experience
- Excellent communication, problem solving, and organizational skills
- Able to multitask, prioritize, and manage time effectively
- High level of integrity and discretion in handling sensitive and confidential data
- Proficient using Microsoft Office Suite products
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