Administrative Assistant
$41,600–$45,760 year
On-site · Windsor, Connecticut, United States
Job Summary
Front Desk Receptionist for Easterseals Clinical Services; responsibilities include greeting visitors, scheduling, medical records, billing support, referrals, data entry, and coordination of administrative and clinical processes to ensure a positive patient experience. Requires high school diploma or equivalent and strong customer service, professional communication, confidentiality, and ability to navigate scheduling, recordkeeping, and cross-department collaboration. Includes responsibilities such as processing co-payments, coordinating authorizations and documentation, and maintaining front desk operations in a professional, organized manner. ADA compliance and privacy considerations are emphasized.
Required Qualifications
- High school diploma or equivalent
- Demonstrated ability to provide excellent customer service to individuals with a broad range of abilities, needs, and experiences
- Ability to speak, read, and write English in a clear, legible, and professional manner
- Ability to effectively evaluate and interpret information and exercise sound judgment
- Ability to understand and apply training and education
- Ability to remain calm under pressure and respond appropriately in stressful situations
- Present a professional appearance and interact with patients, visitors, staff, and community partners in a courteous and respectful manner
- Strong organizational, administrative, and time management skills
- Proficiency in clerical and administrative support functions, including typing, filing, recordkeeping, scheduling, and customer service
- Ability to maintain confidentiality and handle sensitive information appropriately
- Ability to work collaboratively with staff, patients, families, physicians, referral sources, and other stakeholders
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