Administrative Assistant (Dispatch)
$41,600–$52,000 year
On-siteWheat Ridge, Colorado, United States
Wheat Ridge, Colorado, United StatesOn-siteFull Time$41,600–$52,000 yearHigh School Or EquivalentSmall
Full TimeHigh School Or EquivalentSmall
Job Summary
Coordinate client interactions and requests via email, phone, and online portals, ensuring accurate tracking, assignment, and resolution. Schedule inspections and service internally with technicians and externally with clients while utilizing electronic filing systems for documentation. Serve as the primary conduit between management, technicians, and customers to enable focused job delivery and enhance the customer experience. Identify process changes to promote efficiency and maintain a cooperative, conflict-free work environment under pressure.
Required Qualifications
- Strong organizational and follow-up skills
- 1-2 years + administrative, dispatch, scheduling experience, or relevant experience
- Ability to communicate effectively via telephone, email, and text
- Excellent interpersonal communication skills, and the ability to maintain a cooperative manner and positive attitude while working under pressure
- Ability to work independently as well as part of a team, and to also get along with a variety of different personality types and help to maintain an efficient and conflict-free work environment
- A personality that is energetic, pro-active, approachable and friendly, and professional
- A team player attitude
- Background demonstrating extraordinary work ethic, dependability, and reliability
- History of building trust and maintaining confidentiality
- A willingness to learn
- High school diploma or equivalent
- Proficient use of Outlook, Word, Excel and TEAMS
- Full-time, on-site, Monday - Friday
- 40 hours a week
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