Administrative Assistant/Customer Service Representative
On-siteClifton Heights, Pennsylvania, United States
Clifton Heights, Pennsylvania, United StatesOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Quote and enter orders, email clients and vendors, research products, and oversee the order process. Answer phones, call vendors and current customers, enter payments, and receive customer walk-ins. Troubleshoot customer service issues and support accounting tasks such as invoicing. Maintain proper phone etiquette and computer proficiency with fast typing (45+ WPM). Work 8:30 to 5:15, Monday through Friday. Prioritize Microsoft Office expertise, particularly Excel, and multitask efficiently with soft and hard technology.
Required Qualifications
- Previous office experience
- Strong organizational skills
- Strong customer service skills
- Proper phone etiquette
- Computer proficiency
- Fast typing (45+ WPM)
- Efficiency with soft and hard technology (printers, copiers, and fax machines)
- Multitasking ability
- Expertise in Microsoft Office, especially Excel
- Microsoft Office
- Microsoft Outlook
- Google Suite
- Organization Skills
- Attention to Detail
- Multitasking Skills
- Customer Service Skills
Desired Qualifications
- Past experience and knowledge of the Ad Specialty Industry
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