Administrative Assistant/Customer Service (Eden Prairie, MN -Center for Excellence)
$42,349–$65,104 year
On-site · Eden Prairie, Minnesota, United States
Job Summary
Administrative Assistant/Customer Service role providing administrative support to the CEO and Center for Excellence, including handling missions-related tasks, phone coverage, appointment setting, mail distribution, and ordering/hearing-aid-related supplies. Requires proactive communication, ability to answer customer questions, support for order information and warranties, and collaboration with the CFE team to design and process hearing aid orders. Strong Microsoft Office and office-system proficiency, experience with manufacturing/ordering workflows, and a capability to manage multiple tasks in a fast-paced environment. Evening/weekend availability and a focus on customer relations are noted.
Required Qualifications
- High school degree or equivalent
- Minimum 6 months administrative and fast pace sales experience
- Proficiency in Microsoft Office
- Manufacturing Suite
- Oracle
- Sycle net
- Switchboard/Phone System
- Excellent written and verbal communication skills
- Ability to work well with people
- Ability to work flexible hours (evenings and Saturdays)
- Excellent typing skills 40-65 wpm
- Ability to manage multiple tasks and projects
- Strong organizational skills
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