Administrative Assistant
On-siteGuildford, England, United Kingdom
Job Summary
Liaise with Practice Assistants to support client and marketing activities, including scheduling tender meetings, directory interviews, and client training sessions. Maintain electronic and paper records by updating Interaction files, managing file opening and closing processes, and ensuring compliance with firm-wide naming conventions. Organize internal and external events, seminars, and conferences while handling delegate registrations, travel bookings, and promotional merchandise ordering. Manage administrative requests such as meeting room arrangements, courier services, and document printing, while answering internal telephone calls and processing billing or expense requests. Monitor post and emails to ensure client correspondence is actioned and filed accurately within document management systems. Work four days per week in the Guildford office, reporting to Hub Leaders and Legal Support Assistants.
Required Qualifications
- Strong communication skills with the ability to engage professionally with internal and external clients, delivering exceptional service at all times
- Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment
- Conscientious and accountable, taking ownership of work and maintaining high standards of quality
- Positive, adaptable, and proactive approach to work
- Excellent attention to detail and accuracy
- Strong customer and client service orientation
- Professional, flexible, and collaborative approach
- Demonstrates a willingness to learn and develop over time
- Strong team player who contributes positively to team objectives and is willing to take on new responsibilities and challenges
- Previous office-based administrative experience
- Experience working with administrative processes and document management or case management systems
- Intermediate proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
- 4 days per week in the office
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