Administrative Assistant
$47,840–$52,000 year
On-siteSausalito, California, United States
Job Summary
Process resident applications for eligibility compliance under Resident Manager guidance, reviewing files for completeness and showing available units. Accept rent payments in person and secure them as instructed, while managing incoming phone lines, emails, and walk-in inquiries as a receptionist. Receive and review work orders, enter data into Yardi, and post 24-hour notices to residents. Assist with documentation for resident files and property management, ensuring accurate data collection and adherence to program guidelines including TCAC, USDA, CHFA, HUD, and RHCP. Maintain professionalism and confidentiality while interacting with diverse groups of residents and applicants.
Required Qualifications
- High School Diploma
- 1-2 years of experience in a clerical or administrative position
- Commitment & enthusiasm towards achieving Burbank Housing's Mission and Vision Statements
- Ability to work cooperatively and effectively with a diverse group of people
- Ability to communicate proficiently both orally and in writing
- Ability to prioritize and accurately work on multiple assignments simultaneously
- Strong interpersonal relationship skills with a ability to recognize and respect confidential information and disclosures
- Organizational and time management skills
- Ability to take initiative and work with minimal supervision
- Ability to write effective business correspondence
- Ability to effectively communicate information and respond to questions from groups and individuals
- Bilingual (English/Spanish)
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Attention to detail and high degree of accuracy
- Ability to analyze and interpret technical procedures and instructions
- Ability to collect data, establish facts, and draw valid conclusions
- Possession of a valid California Driver's License, a good driving record, and automobile insurance per requirements of the State of California
- Clean or acceptable criminal background history for employee and adults age 18 years and older who reside with employee
- Working knowledge of Microsoft Office Applications (Word, Excel, Outlook, and Access) and Windows 10
- Ability to maintain professionalism, remain calm, helpful and pleasant under busy and challenging situations
- A pre-placement physical
Desired Qualifications
- Bilingual (English/Spanish) a plus
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