Administrative Assistant
$43,909–$43,909 year
On-siteCooperstown, New York, United States
Job Summary
Manage provider schedules, coordinate clinical paperwork, and process diagnostic testing authorizations using IDX and Microsoft Outlook. Screen and triage telephone calls, take detailed messages, and maintain accurate calendars while ensuring confidentiality of protected health information. Process incoming correspondence, schedule outpatient appointments, and serve as a liaison for insurance plan reviews. Resolve patient concerns, communicate care plans, and attend staff meetings to support department performance improvement. Maintain competency in clinical information systems and cross-train in scheduling and reception functions as needed.
Required Qualifications
- High School Diploma or GED
- Administrative Assistant Training or AAS degree
- Minimum 2 years of departmental administrative assistant experience
- Accuracy
- Attention to Detail
- Communication
- Computer Skills
- Conflict Resolution
- Creative Thinking
- Critical Thinking
- Interacting with People
- Maintain Confidentiality
- Maintain Files
- Office Administration
- Reliability
- Time Management
- Sedentary Work - Exerting up to 10 lbs of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
- Occasional lifting, pulling, reaching, pushing, standing, stooping, visual acuity (color, depth, perception), walking, fit testing
- Frequent talking
- Constant typing/ clerical/ dexterity, hearing, repetitive motion, seeing/monitor/computer use
- Occasional bodily fluids/bloodborne exposure
- Occasional noise, dust
Desired Qualifications
- High School Diploma or GED, preferred
- Administrative Assistant Training or AAS degree, preferred
- Minimum 2 years of departmental administrative assistant experience, preferred
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