Administrative Assistant
On-siteDel Rio, Texas, United States
Job Summary
Greet patients, process check-ins and check-outs, and collect payments while accurately entering demographic, insurance, and financial data into the system. Manage incoming calls, emails, and documentation including scanning, faxing, and filing, then maintain daily financial logs and perform cash reconciliation. Support front desk staff, assist in training new hires, and coordinate with clinical teams to ensure smooth operations. Ensure compliance with HIPAA and OSHA standards, audit patient records, and maintain adequate supplies. Maintain a clean, safe environment and report equipment issues promptly. Answer 90% of calls within three rings and achieve 98% registration accuracy.
Required Qualifications
- High school diploma or equivalent
- Must be able to effectively communicate with customers both in person, and over the telephone
- Must have understanding of basic medical terminology
- Basic computer skill
Desired Qualifications
- 1-3 years office experience in a health care setting preferred
- Previous customer service experience preferred
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