Administrative and Technical Specialist
On-site · Milwaukee, Wisconsin, United States
Job Summary
Administrative and Technical Specialist supports Arts Education at the Milwaukee Zoo, acting as the primary customer-facing representative for outreach programs, coordinating bookings, performances, workshops, and venue logistics; mentors and coordinates arts education teams traveling to the community; assists with registration, evaluation data, and online resources; contributes to production design/fabrication (costumes, props, sets, puppets) and stage management, and provides practical and organizational support across rehearsal and production processes to ensure high-quality educational experiences.
Required Qualifications
- Associate or bachelor’s degree in education or theater arts or related field (non-profit management, conservation, wildlife biology, zoology, etc.) or equivalent combination of education and experience
- At least one year of experience in an administrative role requiring organization and customer service
- Demonstrated ability to prioritize and plan work to meet deadlines
- Excellent verbal and written communication and presentation skills; Spanish or second language fluency a plus
- Familiarity with Tessitura a plus
- One year of professional production or stage management experience
- Professional or educational experience in theatrical design and fabrication (costumes, sets, puppets, props, sound, etc.)
- Experience with touring theater company, theatre for young audiences or outdoor theater a plus
- Familiarity with Q-lab software (audio/video), OBS or SCS (Show Cue System)
- Proficiency with Microsoft Office Suite; experience with collaboration platforms (Smartsheet) and/or resource scheduling tools
- Valid driver’s license and reliable transportation to program sites; ability to travel
- Flexible hours including occasional weekends/holidays
- Ability to work independently and in teams
- Commitment to inclusive culture and mission of zoo and education department
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