Administration Team Leader
On-site · Melbourne, Victoria, Australia
Job Summary
Administration Team Leader responsible for leading day-to-day administrative operations within the Complex Care Hub, coordinating workload, handling enquiries, and ensuring high-quality, family-centred care. You will oversee task allocation, supervise staff, drive process improvements, manage data and reporting, and centralise administrative processes to improve efficiency. You will collaborate closely with clinicians and staff to ensure effective communication pathways for patients and families, provide high-level customer service, and contribute to the ongoing development of administrative processes and the education/training of the admin team.
Required Qualifications
- Demonstrated proficiency in administrative processes
- Proficient computer skills with experience using administrative applications
- Experience in quality improvement activities
- Current National Criminal Record Check, or willingness to obtain
- Valid Working with Children Check
- Compliance with vaccination/immunisation requirements as per organisational policy
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