Administration Specialist (Operational Resiliency), Associate 2
On-site · Kraków, Lesser Poland, Poland
Job Summary
Administration Specialist (Operational Resiliency) to support data preparation, dashboards, reporting procedures, and governance activities across Resiliency and Outsourcing; assists in analysing data to identify risks, gaps, and improvements; maintains reporting tools, templates, trackers, and documentation; supports governance forums, escalating issues as needed; coordinates with stakeholders and prepares professional materials for governance discussions; requires teamwork, analytical problem solving, and strong communication skills; 2+ years of experience and proficiency with Word, Excel, PowerPoint, and SharePoint; office-based role in Krakow, Poland with a permanent contract.
Required Qualifications
- At least 2 years of professional experience
- Experience with reporting, dashboards, and presentation materials (Word, Excel, MS PowerPoint, SharePoint)
- Ability to analyse data to identify risks, gaps and improvements
- Experience in maintaining documentation, templates, trackers, and governance materials
- Strong communication and stakeholder coordination skills
- Interest in process optimisation and improvements
- Proficiency in English (B2)
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