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Estia HealthPosted 1 month ago

Administration Officer

On-siteMudgeeraba, Queensland, Australia

Part TimeLarge

Job Summary

Conduct friendly customer service in person, by phone, or via email while managing the front desk, answering calls, and handling correspondence. Welcome visitors, volunteers, and contractors to the home, assist with ordering supplies and staff uniforms, and maintain accurate record keeping and filing. Act as a leader to staff to help them grow, support the office manager and residential aged care manager with daily tasks, and show the home to future residents and families. This role requires strong interpersonal skills, attention to detail, and experience in a reception or administration position.

Required Qualifications

  • Strong interpersonal and communication skills, both verbal and written
  • A proactive attitude and ability to work in a fast-paced environment
  • Solid computer and data skills
  • Previous experience in a reception/administration position
  • A real desire to make a difference in people's lives
  • High attention to detail
  • Be a leader to staff, helping them to grow
  • Friendly customer service to everyone – whether in person, on the phone or over email
  • Managing the front desk, answering calls and managing emails
  • Welcoming visitors, volunteers, contractors to the home
  • Assisting with ordering supplies and staff uniforms
  • Keeping on top of paperwork – record keeping, filing etc
  • Showing off our home to future residents and their families
  • Supporting the office manager and residential aged care manager in their daily tasks
  • Pass the required background checks
  • Provide evidence of a current influenza vaccination

Desired Qualifications

  • Highly regarded previous experience in a reception/administration position

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