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Estia HealthPosted 2 weeks ago

Administration Officer

On-siteKilbride, Leinster, Ireland

Full TimeLarge

Job Summary

Manage the front desk, answer calls, and handle emails while providing friendly customer service to residents, families, volunteers, and contractors. Lead staff development, assist with ordering supplies and uniforms, and maintain accurate record-keeping and filing systems. Support the office manager and residential aged care manager in daily operational tasks, including welcoming visitors and showcasing the home to prospective residents. This full-time Monday-to-Friday role requires strong interpersonal skills, computer proficiency, and a proactive attitude in a fast-paced aged care environment.

Required Qualifications

  • Full time position from Monday to Friday
  • Strong interpersonal and communication skills, both verbal and written
  • A proactive attitude and ability to work in a fast-paced environment
  • Solid computer and data skills
  • Previous experience in a reception/administration position (highly regarded)
  • A real desire to make a difference in people's lives
  • High attention to detail
  • Be a leader to staff, helping them to grow
  • Friendly customer service to everyone – whether in person, on the phone or over email
  • Managing the front desk, answering calls and managing emails
  • Welcoming visitors, volunteers, contractors to the home
  • Assisting with ordering supplies and staff uniforms
  • Keeping on top of paperwork – record keeping, filing etc
  • Showing off our home to future residents and their families
  • Supporting the office manager and residential aged care manager in their daily tasks
  • All shortlisted applicants will need to pass the required background checks
  • During the influenza season, all staff are required to provide evidence of a current influenza vaccination

Desired Qualifications

  • A real desire to make a difference in people's lives
  • Previous experience in a reception/administration position (highly regarded)

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