Administration - BCN PACE Center Receptionist
On-site · Lexington, Kentucky, United States
Lexington, Kentucky, United StatesOn-siteFull TimeEntry LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
The PACE Center Receptionist serves as the first point of contact for participants, caregivers, visitors, and staff at the PACE Center. This role provides reception and administrative support to the PACE Center Director and Interdisciplinary Team by coordinating communications, scheduling appointments, maintaining records, and ensuring efficient daily operations while delivering exceptional customer service in the Bluegrass Care Navigators BCN Kentucky PACE Center.
Required Qualifications
- High school diploma or GED required; associate degree or business school training preferred
- Minimum of two (2) years of administrative or office experience preferred, preferably in a healthcare, home health, hospice, or similar environment
- Minimum of one (1) year of experience working with the elderly population preferred
- Possesses and maintains current CPR certification
- Proficiency in Microsoft Office applications and basic computer skills required
- Knowledge of medical terminology preferred
- Ability to operate office equipment, including personal computers, copiers, and multi-line telephone systems
- Strong organizational, communication, and customer service skills
- Ability to communicate effectively both orally and in writing
- Ability to exercise sound judgment and discretion in confidential matters
- Possesses a pleasant and professional telephone manner and the ability to establish positive working relationships with others
- Ability to remain calm and compassionate when interacting with individuals experiencing emotional stress
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