Administration Assistant
$65,000–$70,000 year
HybridMelbourne, Victoria, Australia
Melbourne, Victoria, AustraliaHybridFull Time$65,000–$70,000 year
Full Time
Job Summary
Manage incoming calls, emails, and client enquiries while accurately triaging and directing requests. Deliver professional, timely, and accurate support by resolving issues efficiently and maintaining detailed administrative records. Coordinate operational tasks, support internal teams, and contribute to continuous improvement initiatives within a fast-paced Owners Corporation Management environment. You will act as the primary point of contact, building trust and strengthening relationships through exceptional customer service and relationship management.
Required Qualifications
- Exceptional customer service skills
- A professional and confident communication style
- Strong attention to detail and organisational skills
- The ability to remain calm and solutions-focused under pressure
- Taking ownership and working independently
- Strong administration and time management skills
- A proactive mindset and willingness to learn
- Someone who takes pride in doing things properly and consistently delivers a high standard of work
Desired Qualifications
- Ambitious
- Resilient
- Committed to delivering outstanding results
- Enjoys being challenged
- Values excellence
- Wants to make a genuine impact every day
- Enjoys responsibility
- Thrives in a busy environment
- Loves solving problems
- Wants to build a long-term career
- Enjoys helping people
- Enjoys delivering exceptional service
- Enjoys solving problems
- Creating positive experiences that strengthen relationships and build trust
- Enjoys a role where your contribution is valued
- Enjoys a role where your development is invested in
- Enjoys a role where your performance creates real opportunities for advancement
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