Admin Therapy Specialist- Waukesha- Full Time
On-site · Waukesha, Wisconsin, United States
Job Summary
Admin Therapy Specialist at ProHealth Care’s Waukesha South Clinic. Responsible for greeting and providing exceptional customer service to patients receiving therapy services, scheduling, registering and entering patient information into the medical record system, and supporting services such as scheduling and insurance verification. Ensures provider schedule accuracy and matches patient needs to appointments. Requires strong computer skills and medical terminology knowledge (preferred). Schedule details: Monday–Thursday with no weekends or holidays; 1.0 FTE. Education: High School Diploma or equivalent required. Experience: minimum 4 years in healthcare call center customer service or office banking environments; healthcare terminology knowledge preferred. Benefits include PTO, insurance options, HSA, 401K match, and tuition reimbursement.
Required Qualifications
- High School Diploma or equivalent
- Ability to proficiently use a computer and type
- Experience in Healthcare Call Center Customer Service
- Healthcare with medical terminology knowledge (preferred)
- At least 4 years in customer service in an office and/or banking environment
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