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Air Academy CUPosted 2 months ago
EXPIRED

Admin Support Specialist 1

$39,832–$51,480 year

On-siteColorado Springs, Colorado, United States

Full TimeSmall

Job Summary

Serve as a subject matter expert for IRAs, HSAs, trust accounts, and other specialty account types. Support members and branch employees with complex account service requests, including ownership changes, beneficiary updates, fraud-related changes, and address modifications. Process and administer deceased member accounts, review membership and asset reports for compliance, and manage correspondence and documentation. Guide staff through specialized account processes and provide timely resolutions for member inquiries.

Required Qualifications

  • Experience in banking, credit unions, or financial services
  • A self-motivated professional with exceptional attention to detail
  • Strong communication and problem-solving skills
  • Knowledge of deposit accounts and member account servicing
  • Understanding of IRAs and HSAs
  • Ability to interpret and apply policies, procedures, and regulatory requirements
  • Commitment to providing outstanding member and employee support
  • We perform pre-employment drug testing
  • consumer credit history checks
  • criminal background checks

Desired Qualifications

  • desire to develop expertise in IRAs and HSAs

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