Admin Support, Branch Billing
On-siteArlington, Texas, United States
Job Summary
Compile and maintain records of business transactions and office activities, sorting incoming and outgoing branch correspondence and mail. Process incoming rental and sales orders, interpret them to convert into sale or rental invoices, branch transfers, credit memos, and billing adjustments, while creating specialty invoices and communicating with the branch team on pricing, inventory, or order inquiries. Maintain open and closed rental files, pending equipment release files, and spreadsheets regarding invoicing and paperwork. Answer telephone calls, route them to appropriate personnel, greet visitors, and conduct them to the correct staff. Comply with all company policies and procedures.
Required Qualifications
- Sorts incoming branch correspondence and mail and processes outgoing branch correspondence and mail
- Assist Office Manager when necessary with payables, credit and collections
- Processes incoming rental and sales orders for specified branches
- Maintains open and closed rental files
- Interprets orders and converts through the computer to sale or rental invoices, branch transfers, credit memos and billing adjustments
- Create specialty invoices
- Communicates with branch team on any discrepancies of pricing or inventory prior to invoicing
- Communicates with branch team on rental and sales orders as needed, including answering inquiries and providing information on orders and inventory
- Maintain pending equipment release files
- Maintain spreadsheets regarding invoicing and paperwork received
- Files correspondence and other records
- Answers telephone and routes call to appropriate branch personnel
- Greets visitors, ascertains nature of business, and conducts visitors to appropriate person
- Makes copies of correspondence or other printed matter
- Complies with all Policies and Procedures
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