Admin/Scheduler
On-site · Dumaguete, Central Visayas, Philippines
Dumaguete, Central Visayas, PhilippinesOn-siteFull TimeMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Coordinate leads, schedule appointments, answer inquiries, and provide information to customers; act as a pre-sales representative guiding customers through initial questions and next steps; maintain accurate lead information in the CRM, log and track engagements, and ensure timely follow-ups; collaborate across departments to resolve customer issues while delivering professional, high-quality customer service.
Required Qualifications
- Excellent English communication skills (verbal and written)
- Confident and comfortable speaking over the phone with customers
- Strong organizational and multitasking skills
- Experience in customer service, scheduling, and/or sales coordination
- Familiarity with CRM systems and basic administrative tools is an advantage
- Positive attitude, attention to detail, and a team-oriented mindset
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