Admin Ops Specialist - Reception II

Administrative Operations Specialist - Reception II at Easterseals MORC handles front-desk operations, patient check-in/out, payment collection, and verification of authorizations. Responsibilities include answering and triaging calls, scheduling appointments, updating patient accounts and demographics, and ensuring policy compliance. Requires delivering welcoming, empathetic customer service to both internal and external clients; experience in a healthcare clerical role is preferred. Skills explicitly stated include managing office flow, handling payments, processing prior authorizations, phone screening, and assisting with insurance initiation and communications.