Adjuster Trainee - Shawnee
$50,000–$50,000 year
On-siteShawnee, Oklahoma, United States
Shawnee, Oklahoma, United StatesOn-siteFull Time$50,000–$50,000 yearEntry LevelAssociates DegreeInsuranceMedium
Full TimeEntry LevelAssociates DegreeMediumInsurance
Job Summary
Investigate all lines insurance claims within assigned territory, obtaining loss reports, statements, and photos to evaluate coverage and determine liability. Set reserves, confirm coverage for new claims, and settle cases within authority limits by issuing payments and obtaining liability releases. Analyze accumulated data to prepare claims summaries and confer with the District Claims Manager on complex exposures exceeding settlement authority. Maintain company vehicle, submit weekly expense accounts, and travel to county offices or storm teams as required.
Required Qualifications
- Bachelor's degree from four-year college or university
- Two to four years related experience and/or training
- Valid driver's license or obtainment of valid Oklahoma driver's license
- Satisfactory driving record
- Current Oklahoma adjuster license or obtainment of valid Oklahoma adjuster's license
- Investigative skills
- Proven ability to work with people
- Ability to solve problems
- Ability to manage stress due to high volumes of work, long hours, and dealing with discontented insureds and/or third parties
- Regular attendance
- Ability to stand
- Ability to walk
- Ability to sit
- Ability to use hands to finger, handle or feel
- Ability to reach with hands and arms
- Ability to talk or hear
- Ability to climb or balance
- Ability to stoop, kneel, crouch or crawl
- Ability to lift and/or move equipment of a minimum of 25 pounds
- Close vision
- Distance vision
- Color vision
- Peripheral vision
- Depth perception
- Ability to adjust focus
- Ability to work unscheduled hours
- Some travel
Desired Qualifications
- Knowledge of computers and computer systems
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations, insurance policies and contracts
- Ability to write reports and business correspondence
- Ability to effectively present information and respond to common inquiries or complaints from groups including but not limited to managers and supervisors, company departments, insureds, third parties, witnesses, doctors, attorneys, agents, county offices and other insurance companies
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals
- Ability to compute rate, ratio and percent and to draw and interpret bar graphs
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Ability to synthesize complex or diverse information
- Ability to collect and research data
- Ability to use intuition and experience to complement data
- Ability to manage difficult or emotional customer situations
- Ability to respond promptly to customer needs
- Ability to respond to requests for service and assistance
- Ability to meet commitments
- Ability to maintain confidentiality
- Ability to keep emotions under control
- Ability to speak clearly and persuasively in positive or negative situations
- Ability to listen and obtain clarification
- Ability to respond well to questions
- Ability to demonstrate group presentation skills
- Ability to participate in meetings
- Ability to write clearly and informatively
- Ability to edit work for spelling and grammar
- Ability to change writing style to meet needs
- Ability to present numerical data effectively
- Ability to read and interpret written information
- Ability to understand business implications of decisions
- Orientation to profitability
- Ability to treat people with respect
- Ability to keep commitments
- Ability to inspire the trust of others
- Ability to work ethically and with integrity
- Ability to uphold organizational values
- Ability to follow policies and procedures
- Ability to support organization's goals and values
- Ability to display willingness to make decisions
- Ability to exhibit sound and accurate judgment
- Ability to support and explain reasoning for decisions
- Ability to include appropriate people in decision-making process
- Ability to make timely decisions
- Ability to prioritize and plan work activities
- Ability to use time efficiently
- Ability to approach others in a tactful manner
- Ability to react well under pressure
- Ability to accept responsibility for own actions
- Ability to demonstrate accuracy and thoroughness
- Ability to look for ways to improve and promote quality
- Ability to monitor own work to ensure quality
- Ability to meet productivity standards
- Ability to complete work in timely manner
- Ability to work quickly & accurately
- Ability to observe safety and security procedures
- Ability to adapt to changes in the work environment
- Ability to deal with frequent changes, delays, or unexpected events
- Ability to be consistently at work and on time
- Ability to ensure work responsibilities are covered when absent
- Ability to arrive at meetings and appointments on time
- Ability to follow instructions
- Ability to respond to management direction
- Ability to commit to long hours of work when necessary to reach goals
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