Ad Tech Solutions Engineer
On-siteHolborn, England, United Kingdom
Holborn, England, United KingdomOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Act as the primary technical support contact for Ad Ops, Partnerships, and external clients, troubleshooting ad serving, reporting discrepancies, content delivery, and partner integrations. Support the onboarding of new supply partners and demand sources by configuring OpenRTB connections, validating ad tags, and testing deal IDs. Proactively monitor system performance metrics like QPS and win rates, analyzing error logs to recommend technical solutions. Collaborate with engineering and product teams to escalate issues, document processes, and train internal stakeholders on platform capabilities.
Required Qualifications
- Experience in a technical support, solutions engineering or ad operations role within the digital advertising ecosystem (e.g. publisher, SSP, DSP, ad network or agency)
- Knowledge of programmatic advertising, including SSPs, DSP, ad exchanges and real-time bidding (RTB)
- Experience investigating integration issues, latency, ad delivery problems or discrepancies
- Ability to work with data using tools such as Excel, SQL or BI platforms to identify issues and trends
- Familiarity with digital ad standards and formats (e.g. IAB specifications)
- Ability to read and interpret JSON, XML and API call structures, and confidence working with HTTP requests, cookies, tracking pixels and debugging creative delivery
- Strong problem-solving skills and the ability to explain technical concepts clearly to non-technical stakeholders
Desired Qualifications
- Scripting skills (e.g. Python) for debugging or automation
- Experience with audio or podcast ad tech
- Experience working across multiple regions (for example, UK and US)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.