Ad Operations Manager (f/m/d)
HybridHamburg, Hamburg, Germany
Job Summary
Investigate performance metrics including bid rate, win rate, CPM, spend, and revenue to identify growth opportunities or losses and determine root causes. Act as a strategic advisor to Account Managers by providing data-driven insights and actionable recommendations for DSP and SSP accounts. Contribute to QBRs, reporting dashboards, and performance analysis while owning specific projects end-to-end, such as rolling out new ad formats or launching CTV traffic. Serve as the internal expert on RTB mechanics, including bid request/response fields and QPS caps, and collaborate with engineering to resolve integration issues and report discrepancies. Maintain operational documentation and process workflows while monitoring IAB Tech Lab standards to flag compliance gaps.
Required Qualifications
- 3+ years in programmatic advertising — SSP, exchange, or mediation platform (mobile in-app is a strong plus)
- Very strong analytical skills and attention to detail — comfortable in spreadsheets or BI tools, able to spot the story behind the numbers on your own
- Solid OpenRTB knowledge — terms such as schain, burl/nurl/lurl, and QPS caps don't need explaining
- Familiarity with data privacy regulations (GDPR, CCPA)
- A track record of running investigations or projects independently, from question to conclusion
- Excellent teamwork and interpersonal skills — you'll work across product, engineering, and business teams daily
- Excellent communication skills in written and spoken English
Desired Qualifications
- Knowledge of other languages is a plus
- SQL for pulling data on your own
- Experience with IVT/fraud tools (Pixalate, HUMAN) or brand safety workflows
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