Acute Supervisor (Peers and Coordination) (61883)

Provide direct supervision to peer staff, oversee daily operations of crisis programs, and coordinate mobile crisis response services. Ensure peer staff maintain certifications, complete ongoing training, and address performance concerns while managing incident reports. Develop relationships with referral sources including hospitals, first responders, and schools; represent the organization at community meetings and events. Manage client grievances, monitor negative feedback, and implement process improvements to ensure quality service delivery. Maintain accurate documentation, assist with staffing coordination, and support recruitment and onboarding of peer staff.