ACT Clinician
On-siteLouisville, Kentucky, United States
Job Summary
Educate patients, families, and caregivers on diagnosis, symptom recognition, and safe equipment use via phone, telehealth, or in-person visits. Complete daily follow-ups, NIV setups, and home visits while participating in an on-call rotation. Support the continuum of care by creating care plans, communicating with physicians, and resolving patient issues. Maintain current knowledge of DASCO equipment, insurance benefits, and compliance with HIPAA and regulatory boards. Requires professional licensure as a CRT, RRT, RN, or LPN with six months of clinical experience. Full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m., with some occasional overnight travel for education or meetings.
Required Qualifications
- High School diploma or GED equivalent
- Professional licensure or certification Certified, Registered or Licensed Respiratory Therapist, Licensed Practical Nurse or Registered Nurse (CRT, RRT, RN, LPN)
- Six months' experience in a clinical services role
- Some travel is required for this position, with occasional overnight travel for continuing education or other meetings at the corporate office
- The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl
- The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds
- Specific vision abilities used by this position include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus
- The HCP is a tactile position, requiring the frequent handling of equipment, gauges and meters, and some physical contact with patients during training or clinical follow-ups
Desired Qualifications
- Associate's degree in related field
- Six months' experience in healthcare/medical/insurance/DME customer service role
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