ACS CASE MANAGER

Case Managers assist consumers and families in accessing community resources. Provide outreach, support, referral to services and connection of resources to the consumer and/or their family. Conduct ongoing strengths assessments with clients and families to determine needs and preferences. With input from the client, family, and treatment team, develop and document treatment goals and plans, monitor progress, and adjust the person-centered plan as needed. Advocate for client rights and community integration while maintaining confidentiality. Provide individual therapeutic interventions for symptom management and skill development. Educate clients and families about mental illness or serious emotional disturbances upon request. Meet administrative and clinical documentation requirements, participate in supervision, and provide input on clinical and program issues. Provide crisis management and coordinate emergency services during crises. Travel to community settings for service delivery. Maintain the agency electronic health record schedule. Pursue ongoing knowledge and skills through training as approved by supervision, and comply with relevant policies and ethical codes. Demonstrate cultural sensitivity and respect for diversity. Complete state-required trainings. Collaborate with Management and staff to advance the agency’s mission; perform other duties as assigned.