ACS- Call Center Telephone Banker- Rio Rancho, NM
On-site · Rio Rancho, New Mexico, United States
Job Summary
This role connects clients with Bank of America’s banking solutions to help achieve financial goals. Key responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs. Responsibilities also include selling and fulfilling banking products including checking and savings accounts, credit cards, CDs, IRAs, and loans; identifying client needs for licensed sales functions and making referrals to Line of Business partners; quoting rates, terms, and programs for banking solutions; and managing risk in every transaction while delivering excellent client service.
Required Qualifications
- High School Diploma / GED / Secondary School or equivalent
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