ACH Claims Processor
On-site · Warsaw, Mazovia, Poland
Job Summary
Process and investigate fraud-related claims on demand deposit accounts, including case management, validation, and resolution of unauthorized, disputed, or erroneous activity. Handle transactions and customer communications in support of claim outcomes, in compliance with Reg-E, Reg-Z, Reg-V, and related regulations. Demonstrates strong technical skills, attention to detail, and ability to collaborate with colleagues to meet deadlines. Requires clear written and verbal communication and experience with case-management or risk-management tools in a banking environment.
Required Qualifications
- High school diploma (or equivalent) required; associate’s degree or higher preferred
- At least three years of relevant experience in fraud prevention, claims, investigations, or related fields
- Working experience with banking products, services, processes, and applicable regulations
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