ACH Administrator
On-site · Malvern, Pennsylvania, United States
Job Summary
ACH Administrator responsible for processing daily ACH activity (origination, returns, and exceptions), executing daily batch control jobs, reconciling ACH activity, and resolving discrepancies. Will handle disputes from the Fraud Department, respond to inquiries about ACH transactions and rules, maintain regulatory-retention records, ensure compliance with Regulation CC, BSA, OFAC, and CIP, and collaborate with compliance, risk, and operations to support audits and regulatory reviews. Requires 2+ years of ACH processing experience, knowledge of NACHA rules, SEC codes, Prenote, and strong analytical/problem-solving skills. Proficiency with Microsoft Office, FIS systems, and AI/automation tools is expected. Equal opportunity employer statement included.
Required Qualifications
- 2+ years previous working experience with ACH
- Hands-on ACH processing experience within a banking or financial services environment
- Strong working knowledge of NACHA operating rules, SEC codes, and Prenote requirements
- Previous customer service experience
- Strong analytical and problem-solving skills with the ability to research and resolve payment issues
- Exceptional attention to detail and accuracy in a high-volume, deadline-driven environment
- Technology Skills: Knowledge of Microsoft Office products
- Previous experience with FIS systems
- Familiar with AI & Automation tools that support productivity, workflow efficiency, and client engagement
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