Accounts Receivable Specialist
HybridDiamond Bar, California, United States
Job Summary
Manage customer invoicing, collections, cash application, and account reconciliations to ensure accurate revenue recording and timely payments. Generate and distribute invoices, review contracts for billing terms, and coordinate with Sales and Customer Success to resolve disputes. Monitor aging reports, follow up on overdue balances via email and phone, and escalate high-risk accounts to management. Reconcile AR subledgers to the General Ledger monthly, investigate unapplied cash, and prepare aging and collection status reports. Analyze trends to identify high-risk accounts and support bad debt reserve analysis. Maintain compliance with internal controls, identify process improvements, and participate in ERP enhancement projects. Bilingual in Mandarin Chinese with 3+ years of AR experience required; NetSuite, Oracle, or SAP proficiency preferred.
Required Qualifications
- Bilingual in Mandarin Chinese
- 3+ years of accounts receivable, billing, or collections experience
- Strong understanding of AR processes, cash application, collections, and account reconciliations
- Proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis
- Strong organizational and time management skills
- Excellent written and verbal communication skills
- Ability to work independently and prioritize competing deadlines
- Strong problem-solving and analytical skills
- Customer-service mindset with professionalism and tact
- Ability to collaborate effectively across departments
Desired Qualifications
- Experience in a multi-entity and high-volume transaction environment
- Experience with ERP systems such as NetSuite, Oracle, SAP, Microsoft Dynamics, or similar
- Experience in technology, cloud services, telecommunications, SaaS, or data center industries
- Understanding of revenue recognition concepts
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