Accounts Receivable Specialist

Accurately apply customer payments including ACH, wire transfers, lockbox, credit cards, and checks while researching and resolving unapplied cash, short pays, and payment discrepancies. Monitor aging reports to proactively follow up on past-due accounts through collection calls and email correspondence, and send statements to customers on the 25th day of each month. Manage the Accounts Receivable shared mailbox by responding promptly to inquiries regarding invoices, statements, and account balances, and coordinate with internal departments to ensure timely resolution of customer requests. Investigate billing disputes and work with Store managers to resolve issues impacting payment while maintaining strong customer relationships. Requires 2+ years of Accounts Receivable experience, strong cash application skills in a high-volume environment, and proficiency with Microsoft Excel and Epicor ERP.