Accounts Receivable Specialist
$52,000–$58,240 year
On-site · Salem, Massachusetts, United States
Job Summary
Own the AR function for Massachusetts operations in a full-time, on-site role. Responsibilities include generating and submitting invoices to insurance carriers, TPAs, commercial property managers, and customers; proactively managing AR aging; tracking insurance carrier payments including partial payments and supplements; contacting adjusters and policyholders to resolve disputes and collect balances; posting payments/credits/adjustments; preparing aging summaries and AR reports; coordinating with Project Managers to ensure documentation supports invoices; maintaining clean, audit-ready AR records; supporting month-end close; and driving process improvements to reduce DSO and improve cash flow. Ideal candidate has 2+ years AR experience, familiarity with invoicing and collections, proficiency in QuickBooks/Sage/NetSuite, strong Excel (VLOOKUP, pivot tables, reconciliation), professional communication with customers and carriers, and attention to detail. An associate’s or bachelor’s degree in Accounting/Finance/Business or equivalent hands-on experience is preferred.
Required Qualifications
- At least 2 years of dedicated accounts receivable experience (invoicing, aging management, and collections)
- Hands-on experience managing an AR aging report and following up on past-due accounts
- Proficiency in accounting software — QuickBooks, Sage, NetSuite, or similar
- Solid Excel skills: VLOOKUPs, pivot tables, and reconciliation work
- Ability to communicate professionally and assertively with customers and carriers when money is on the line
- High attention to detail — invoice accuracy and payment posting errors cost money
- Clean background — required for all positions
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