Accounts Receivable Specialist
Hybrid · Independence, Ohio, United States
Job Summary
Accounts Receivable Specialist responsible for managing customer accounts, ensuring timely billing and collections, and maintaining accurate financial records. Role involves monitoring AR aging, contacting customers to secure timely payments, investigating billing discrepancies, applying and reconciling payments (ACH, wire, check, credit card), ensuring e-invoicing and dunning notifications, and uploading invoices to portals. Collaborates with Sales, Client Services, and Operations; prepares AR performance reports and escalates delinquent accounts as needed. Hybrid role with three days per week in the Independence, OH office. Strong experience in AR processes, ERP systems (SAP/Oracle), Excel, and excellent communication and negotiation skills are essential.
Required Qualifications
- A minimum of a High School diploma
- 2+ years of experience in Accounts Receivable or collections
- Strong understanding of AR processes and collections practices
- Proficiency in ERP/accounting systems (e.g., SAP, Oracle) and Microsoft Excel
- Excellent communication and negotiation skills
- Strong attention to detail and organizational skills
- Ability to manage multiple accounts and meet deadlines
- CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion.
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