Accounts Receivable Specialist
$42,849–$72,684 year
On-siteNew York City, New York, United States or Schaumburg, Illinois, United States
Job Summary
Administer the accounts receivable process, ensuring timely and accurate billing, collections, and reporting activities. Coordinate complex receivables functions, manage workflows, and guide team members to resolve escalated issues efficiently. Analyze accounts receivable data to identify trends, discrepancies, and areas for improvement in the collections process. Communicate with customers and internal teams to address outstanding balances, resolve disputes, and maintain positive relationships. Develop reports and analyses on receivables to provide insights for strategic decision-making. Complete monthly reconciliations of accounts receivable balances, ensuring accuracy and identifying discrepancies for corrective action. Document all receivable activities, maintain clear records to support audits, and implement process improvements within the function. Apply working knowledge of credit risk to prioritize outreach and flag higher-risk accounts. Partner with Finance Systems on testing new collections tools and contribute to month-end close activities including aging analysis and collection forecasts.
Required Qualifications
- 3+ years of experience in accounts receivable, collections, or a related Order to Cash function
- experience working with or within agencies, advertisers, or the affiliate marketing industry, and understands how agency-of-record and affiliate payout structures affect billing and collections
- hands-on experience with systems such as Oracle, Salesforce, Tesorio, Kolleno, or HighRadius, or comparable AR/collections tooling
- a track record of managing a high-volume portfolio and meeting collections KPIs such as cash targets, DSO, and aging
- excellent written communication skills and is comfortable owning a high-volume inbox, engaging partners professionally and persistently via email
- Is comfortable navigating cross-functional stakeholders to drive dispute resolution with appropriate urgency
- proficient in Excel, including pivot tables and lookups, and brings strong attention to detail managing a high-volume, varied portfolio
- 2-4 years
- 5-7 years
- Bachelor's Degree
- Master's Degree
- Certified Public Accountant (CPA) or Chartered Financial Analyst (CFA)
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